Facilities Management

Providing dedicated maintenance and bespoke projects

Walter Lilly not only build and refurbish some of the most iconic and state-of-the-art buildings in London and the South East, we also maintain them.

Our Facilities Management Division provides two unique service offerings across our three sectors of high-quality residential, landmark and heritage and science and higher education:

FM Contracts – planned, proactive and preventative building maintenance.
FM Projects – construction services of bespoke projects.


FM Contract
High Quality Residential
Hard & Soft Services
FM Project
Science & Higher Education
Laboratory reconfiguration
FM Project
High Quality Residential
Remodel & Redecoration
FM Contract
High Quality Residential
Hard Services
FM Contract
Science & Higher Education
Hard & Soft Services
FM Project
Landmark & Heritage
Listed building M&E upgrade & redecoration

FM Contracts

Walter Lilly’s FM Contracts service provides our clients with planned, proactive and preventive maintenance to ensure the smooth running of homes and buildings.

Planned, proactive and preventative maintenance helps to reduce annual and total cost of property ownership for our clients and provide value for money for any works that need undertaking. All visits are planned around the lifestyle and business needs of our clients.

Walter Lilly’s FM Contract service provides peace of mind that a building is being cared for, properly managed and maintained to the highest standards by a trust and competent company.

Example of Hard and Soft Services Offered

Mechanical Installations: Plant and Equipment
Public Health systems including drainage jetting, roof gutters
Electrical Installations
Water Hygiene
Life Safety Systems, including fire alarms, Sprinkler and Misting systems, fire damper drop tests, smoke clearance systems
Security systems
Audio Visual and Lighting control systems
Internal and external Window cleaning
Timber floors and bespoke joinery
Stone floors and walls
General wear and tear decorations
External decorations

Key features of our service

Personal Facilities Manager

A dedicated Personal Facilities Manager always on call to assist with all building needs.

Bespoke Maintenance Proposal

Following an initial maintenance requirement meeting with our clients, a comprehensive assessment of the property will be carried out, including a review of any existing maintenance records. An asset register will be compiled to provide a tailored Maintenance Proposal, to keep the property in prime condition.


As part of the service an electronic logbook will be provided as a single repository for the property’s asset information, maintenance records, certificates and reports.

FM Projects

Walter Lilly’s FM Projects department deliver bespoke building projects including modest structural alterations and extensions, internal and external redecorating, façade repairs and M&E upgrade.

We pride ourselves on being unrivalled in providing our clients a dedicated team who understand the quality and expectations of the Walter Lilly brand.

Utilising our trusted supply chain and technical in-house expertise of engineering, design management and temporary services, we provide a personalised service.


Our Facilities Management Team

Phil Groves
Building Services & Facilities Management Director
Georgina Peech
Business Development Manager
Joe Bates
Senior Facilities Manager
Walter Lilly & Co. Limited

Knollys House
17 Addiscombe Road
Croydon CR0 6SR

020 8730 6200
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